What we do

A professionally run tender is the deliverable. Around it: core services included as standard, and additional services on the same terms — all for one small, transparent annual fee, agreed upfront.

Procurement

AI-powered tenders & switching, timed to the market

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Service bundle

Your account manager and every core service — included

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Huge saving & efficiency

Thousands of pounds saved — and the admin off your desk

Procurement — run properly, at every size

A professionally run buying exercise is where the biggest, fastest saving sits. AI does the market maths on both paths — and the human element, your dedicated account manager and core services, carries everything around it.

Small business

AI-powered switching

The same discipline, sized for smaller supplies

Gas or electricity spend below ~£80k a year

Smaller supplies don’t miss out. The platform prices them from standard supplier matrices across the panel — quoted, compared and switched with the same transparency, backed by the same human support.

Matrix quotes across the panel — gas & electricity

Compared like-for-like, switched for you

Renewal windows managed — never caught out of contract

Saving

circa £4,000

of annual value on the small-business tier — a single switch more than covers the fee

Mid-market

AI-powered full tenders

Gas & electricity · the flagship

Gas or electricity spend above ~£80k a year

Your requirement taken to our panel of 27 suppliers in a structured, like-for-like tender — AI reads the market and calls the timing; your account manager does the rest.

AI market analysis and tender timing

Day-of negotiation — competing offers played against each other

Clear recommendation, full supporting data — the decision is yours

Saving

£10k–£40k

typical, per contract — nothing added to your unit rate

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Core service

Procurement is the deliverable — everything below comes included as standard around it, covered by one fixed fee agreed upfront. Never sold separately, and nothing ever added to your unit rate.

One dedicated account manager — across everything below

A named single point of contact fronts every core service. One name, one number, no call centre — and you never speak to an energy supplier again: our direct priority lines handle every query for you.

Switching admin

Supplier liaison through every switch — queries, final reads and go-live, handled for you.

Included as standard

Billing & consumption

Billing query resolution, consumption and data reporting — handled on your behalf.

Included as standard

Site & supply admin

Change of tenancy, site works, new connections and supplier queries — off your desk.

Included as standard

Market insight

Market updates, budget guidance and renewal-window planning through the year.

Included as standard

Innovation & future-proofing

Continuous platform innovation — new tools, data and capability as they ship.

Included as standard

Wait & watch monitoring

Continuous market tracking between events — we move to price when conditions are right.

Included as standard

Saving

£1.5k–£3.5k

of internal time released every year — thousands of pounds of your team’s time, back on the day job

And exactly

0 hours

spent talking to suppliers or sitting on hold — ever

Added services

All

Data & insight

Sustainability

Adjacent products

Data & insight

Bill validation

Stop paying for other people’s mistakes — every invoice checked line by line against your contracted rates, with overcharges challenged and recovered.

Explore added services →

Data & insight

Meter Operator (MOP) & data

See exactly where your energy goes — metering and half-hourly data arranged and managed, revealing the waste you can cut.

Explore added services →

Data & insight

Smart meter installation

Installations arranged and chased across your sites — ending estimated reads and feeding accurate data into everything else.

Explore added services →

Sustainability

Net zero & carbon

Hit your sustainability targets with a measurable plan — footprint, reduction roadmap and green supply options. A practical route, not a pledge.

Explore added services →

Sustainability

Compliance & reporting

Never lose sleep over a deadline again — ESOS, SECR and energy compliance prepared, submitted and kept on schedule for you.

Explore added services →

Sustainability

Supply chain Scope 3 reporting

Value-chain emissions mapped, measured and reported audit-ready — usually the biggest share of your footprint.

Explore added services →

Adjacent products

Water switching

One less contract to worry about — your water tendered, switched and managed with the same discipline as your energy.

Explore added services →

Adjacent products

Supply chain energy

Strengthen the businesses you depend on — the same buying power, extended across your supply chain.

Explore added services →

Adjacent products

AquaFlow water-saving valves

Certified, precision-engineered flow control — cutting water consumption, and your water bill, for years to come.

Explore added services →

Adjacent products

Solar & on-site generation

Generate on site — feasibility, installer tenders and funding options, procured with the same discipline.

Explore added services →

Adjacent products

EV charging

Workplace charging done properly — charge points scoped, tendered and installed, tariffs aligned to your contract.

Explore added services →

Adjacent products

Capacity review

Contracted capacity reviewed against real consumption — trimming charges that compound quietly over time.

Explore added services →

One platform, more levers

One platform, more levers

Each additional service compounds the saving — and deepens control of the cost base. And the menu keeps growing: all fees confirmed in writing before any work begins.

Each additional service compounds the saving — and deepens control of the cost base. And the menu keeps growing: all fees confirmed in writing before any work begins.

One team behind all of it

Your dedicated account manager is the single point of contact for every service on this page — core or additional.

direct

OS

directOS · trading as Online Direct · Company No. 03599738 · © 2026 directOS. All rights reserved.

Portman House, 300 Pavilion Drive, Brackmills, Northampton NN4 7YE

direct

OS

directOS · trading as Online Direct · Company No. 03599738 · © 2026 directOS. All rights reserved.

Portman House, 300 Pavilion Drive, Brackmills, Northampton NN4 7YE

direct

OS

directOS · trading as Online Direct · Company No. 03599738 · © 2026 directOS. All rights reserved.

Portman House, 300 Pavilion Drive, Brackmills, Northampton NN4 7YE