The process

From benchmark to contract, on your terms.

Set up in 30 minutes. We benchmark your renewal, track the market against your tolerances, and tell you the moment it matters — so every decision you make is an informed one, seen through to a signed contract.

Innovation delivering the lowest energy prices

Why directOS tenders win

Up to 30%

The widest supplier panel

Tier-1 names and niche specialists, side by side. Prices for the same supply can swing that far between suppliers — you only find the best by asking the whole market.

Up to 6%

The lowest possible prices

Structured tenders sharpen every quote — including exclusive rates not available going direct, worth that much on their own.

Up to 15%

Buying at the right time

Timing matters as much as the tender. The same contract can cost that much more — or less — depending on when you lock in. We track the market so you move when the moment is right.

1

Set up your tender

Active in 30 minutes — four simple moves, and only two of them need you.

Step 1

We confirm scope

A quick call to agree scope and tailor the engagement — contract preferences, sites and priorities, captured in 10 minutes.

Step 2

Sign the digital agreement

Signed electronically in minutes — scope, fixed fee and data handling agreed in writing before anything begins.

Step 3

10 min call & digital LOA

A 10 min call, plus the digital LOA — then we collect your consumption data direct from suppliers, with nothing needed from your side.

Step 4

Your tender goes live

Renewal offer secured and supplier outreach under way — every quote landing in your directOS portal.

Start your set-up →

2

Establish your benchmark

Step 1

Confirm your parameters

We agree the shape of your tender with you — sites and meters, volume, contract length and start date.

Step 2

Secure your renewal offer

We obtain a renewal price from your current supplier. This becomes the reference point everything else is measured against.

Step 3

Issue a structured tender

We put your requirements to the suppliers best matched to them — like-for-like, so offers can be compared fairly.

The result: a point-in-time benchmark

You see exactly how your renewal price compares with the wider market — before any decision is made.

Your power options — offers compared

Your power options — offers compared

Sample tender · excl. VAT & CCL · illustrative

Sample tender · excl. VAT & CCL · illustrative

EDF

Current contract

£752,612

baseline

EDF renewal offer

The price to stay put

£810,388

+8%

Lowest cost

Greenest

E.on · 24 months

£647,342

−14%

Scottish Power · 24 months

£692,826

−8%

SSE · 24 months

£731,735

−3%

£105,270

potential annual saving against the current contract — and £163,046/yr against the renewal offer.

Figures from a sample tender report at 5,600,000 kWh annual consumption — every offer compared like-for-like on your consumption profile.

About the suppliers

About the suppliers

Fuel mix & emissions · illustrative

Fuel mix & emissions · illustrative

EDF

~174 tCO₂e/yr · baseline

Nuclear-led low-carbon generation with a growing renewables portfolio.

E.on

~134 tCO₂e/yr · −23% vs EDF

88% renewables — the greenest offer received in this tender.

Scottish Power

~487 tCO₂e/yr · +181% vs EDF

Iberdrola group — green tariffs backed by UK wind investment.

SSE

~1,036 tCO₂e/yr · +497% vs EDF

Fixed and flexible solutions, all available with 100% renewable SSE Green.

Renewables

Nuclear

Gas

Other

Every report profiles the suppliers behind the prices — fuel mix and estimated emissions at your consumption. The choice is always yours.

3

We track the market for you

First, your price in context — then never out of sight.

A price only means something against the market behind it. We walk you through three views — and what could move prices from here.

Three views of the market

Historically

Where prices have been — how today compares with recent years.

Right now

Where the market sits today, and what’s driving it.

Looking ahead

Where forecasts point over your contract horizon.

What could move prices from here

Seasonal variation

Winter demand, weather patterns and storage levels move prices in predictable cycles.

External factors

Global supply, geopolitics and policy shifts — capable of pushing prices up or down.

The key to this step

Set your tolerance

Tell us how far the market can move — up or down — against your renewal-offer benchmark before you want to hear from us. Different levels for rises and falls, changeable at any time.

▲ +5% — risk alert

▼ −3% — opportunity alert

Your live position — benchmark set, market tracked, alert raised the moment your tolerance is crossed, and the win locked in with an e-signature.

4

When the market moves, you’ll know

Step 1

Your tolerance is breached

Wholesale prices move higher or lower than the level you set against your original renewal offer.

Step 2

We contact you straight away

A WhatsApp message or email with a short report: what’s driving the market, and the current trend.

Step 3

You decide, fully informed

Every alert prices the road ahead, so the trade-off is clear before you decide.

A short report —

not a data dump

When your tolerance is breached, this is what lands on your phone. Readable in under a minute, plain-English drivers, and it ends with your options — the decision stays yours.

Then: your decision — lock in now, or wait

With a benchmark in hand and the market in context, the choice is yours — and both paths are fully managed.

Lock in now

Happy with the numbers? We proceed straight away.

Price negotiation with your chosen supplier. Contract preparation and completion. Full back-office administration handled for you.

Wait for the market

Prefer to hold? Set your tolerances — we keep watch.

Any levels you choose — even different for rises and falls. Changed whenever you like. The market tracked continuously on your behalf.

No pressure, no deadline drama — you stay in control of the timing.

5

Lock in your price

Ready to move — today, or the day an alert lands? We turn the chosen offer into a signed contract, fast.

We negotiate the base price down further

On the day of lock-in we liaise directly between suppliers — playing competing offers against each other to sharpen the final price beyond the tendered rates.

Electronic contract, shared for signature

The supplier contract is prepared and sent to you for e-signature — reviewed with your account manager, signed in minutes, no printing or scanning.

Signed before the daily lock-in deadline

Once signed, the price is secured with the supplier — protected from any market movement after the deadline.

direct

OS

Contract ready for signature

Electricity Supply Agreement

E.on

Supplier

24 months

Contract term

1 Oct 2026

Start date

As tendered

Prices & terms

Sign here

Authorised signatory · Date: 24 Jul 2026

Review & sign

Sample e-contract — illustration only

6

Your account manager sees it through

From signature to live supply, the whole transaction is overseen for you — one named contact, liaising directly with the supplier on your behalf.

Your dedicated account manager

One direct number — no call centre

WhatsApp & email, whichever suits you

Priority lines into every supplier on our panel

Backed by the 55-strong back-office support team — a real person who knows your sites, contracts and priorities.

Step 1

Supplier liaison, handled

Your account manager deals with the supplier over our direct priority lines — every query, every chase, off your desk.

Step 2

The switch, managed

Objections, registrations and handover completed — with confirmation that everything has gone through cleanly before your start date.

Step 3

Live — and still supported

The same named contact stays with you through the contract term: billing, admin, market updates and your next renewal window.

The loop continues until you’re ready.

Benchmark, context, decision — repeated with fresh market intelligence until you agree a new contract. No pressure to sign. No decisions in the dark.

direct

OS

directOS · trading as Online Direct · Company No. 03599738 · © 2026 directOS. All rights reserved.

Portman House, 300 Pavilion Drive, Brackmills, Northampton NN4 7YE

direct

OS

directOS · trading as Online Direct · Company No. 03599738 · © 2026 directOS. All rights reserved.

Portman House, 300 Pavilion Drive, Brackmills, Northampton NN4 7YE

direct

OS

directOS · trading as Online Direct · Company No. 03599738 · © 2026 directOS. All rights reserved.

Portman House, 300 Pavilion Drive, Brackmills, Northampton NN4 7YE